Frequently Asked Questions

• Breakfast and airport pick-up and drop-off are booked through our website with the corresponding payment.
• In the case of laundry service, once you are in the accommodation you only have to tell the hostess and she will be happy to coordinate it.
• Excursions can be coordinated through any of our contact channels. It will be a pleasure to help you.

Not really, as in any place in the world, you must take care of your belongings, but there are no weapons in the streets, you can walk at night without any problem and specifically this part of the city is very quiet and safe.

It is important to check with your bank before coming to make sure that your card works in Cuba. Our currency is the CUP and you will need it during your stay. Always ask me beforehand about the exchange rate, so that you arrive up to date.

When you arrive at the accommodation you show me your passport, I take a picture of it and then you must also take a picture of it, so that you can leave it in the apartment and avoid losing it.

No, what we consider basic services such as sheets, towels, toilet paper, soap, shower gel, shampoo…you can find them at home, you don’t need to travel with them.